Hacking Windows 7 Media Center

ATI GPU Scaling: Removing the Black Bars

by Michael Healy @ 11:00 am on May 21st, 2010 in windows 7 with 34 Comments

ati So you’ve sprung for one of those fancy new ATI GPUs and downloaded the newest drivers but you’ve got black bars all around the screen? I thought so, it’s a common problem recently and with ATI having some of the best GPUs on the market currently for HTPC playback with their onboard HDMI sound output and sheer video processor power it comes up quite often. The issue arises from the GPU’s scaling of the image versus any native scaling being done by the monitor resulting in what’s called overscan (or underscan). While Nvidia’s Forceware driver set makes it relatively easy for the end user to adjust this setting from the Nvidia Control Panel, ATI have done an excellent job of burying them as deeply as possible in the Catalyst Control Center.

black bars

To find ATI’s Overscan/Underscan and GPU scaling options follow these steps:

Open ATI Control Center and bring down the Graphics menu and select the Desktops and Displays option.

ati catalyst menu

Next select the display which isn’t showing the proper scaling near the bottom of the screen in the small toolbar of displays. Right-click the display and select the Configure… option.

Desktops and Displays

From this screen you can enable or disable the built-in GPU scaling functions of the card as well as choose from a few modes which might better suit your display.

Enable GPU Scaling

To adjust Overscan/Underscan, select the Scaling Options tab and select the checkbox to enable the feature. Then adjust the setting using the slider.

scaling options

That’s all there is to it! Something that probably should’ve been quite a bit easier to find to begin with. If you’ve got any more tips or information on these or other ATI driver settings be sure to drop them in the comments below!

34 Comments


Andrew
Comment #11300 from Andrew [Reply]

This drove me nuts when I first booted my HTPC. Even when I found the solution I was still clicking on the wrong monitor on the dialog. Who at ATI thought this was a good idea?

Comment left May 21, 2010 at 11:59 am Permanent Link

Jason
Comment #11306 from Jason [Reply]

I tried this on 2 different occasions, and both times after I did this, videos I had encoded with Handbrake flickered while being played. I had to reinstall Win7 to get the flickering to stop. Turning off scaling didn’t work. Anyone else run into this?

Comment left May 21, 2010 at 12:54 pm Permanent Link

Anonymous
Comment #11309 from Anonymous [Reply]

An other feature drove me nuts was the extended desktop with 2 monitors next to each other (for working not MCE) My new Card (5700) with Two DVI interfaces has the feature to logicly connect them to one display (display group). Since then the Taskbar spreads over both screens and also the desktop background does.
Again also here GPU scaling messes up the maximum reolution.

Comment left May 21, 2010 at 2:55 pm Permanent Link

Josh
Comment #11310 from Josh [Reply]

You also have to watch out for this setting at different resolutions/refresh rates. If you have your WMC setup to change to a different resolution/refresh rate on startup, the black bars will reappear, so it’s safest to change the overscan settings for each resolution/refresh rate combination.

Comment left May 21, 2010 at 3:15 pm Permanent Link

Julien
@Reply #15624 from Julien [Reply]

Thanks a lot Josh! I had to remove the downscaling for another refresh rate for the black bars to disapear in media center.

Comment left August 22, 2010 at 5:13 pm Permanent Link

NizZ8
Comment #11315 from NizZ8 [Reply]

@Jason, i saw with the 5xxx series of new cards they have enabled an “dynamic contrast” option enabled by default. I was getting similar issues that you are describing until i disabled that option. I also had other issues with the 5xxx card so i went back to my 4550 where i just had to set the GP scaling like this article describes.

Comment left May 21, 2010 at 5:54 pm Permanent Link

Jason
@Reply #11386 from Jason [Reply]

Thanks NizZ8! I’ll give that a go and see what happens.

Comment left May 23, 2010 at 1:21 am Permanent Link
Comment #11317 from Delos Dunn [Reply]

Using ATI and have no trouble scaling the W7 desktop or Media Center to full screen — this is hard to explain but Blu-ray movies and even the Media Center setup demo movie play in a window with 1″ around it. you can see the blue media center background behind it. It does not seem to matter if I am in Clone or Extended, I have played with every setting I can think of. If I make a window out of MC and then expand it I can fix it but it doesn’t keep.
Anyone have a fix? (other then Maximizer) I am going nuts.

Comment left May 21, 2010 at 7:31 pm Permanent Link
@Reply #11474 from RandomRage [Reply]

That sounds like a Windows Media Center configuration error. Re-run the monitor setup and make sure you DON’T select overscan compensation. In fact, I have my 7MC hooked up to a DLP TV through HDMI, and I found the best result was to select “Monitor” instead of “TV” during that setup.

Comment left May 24, 2010 at 7:38 pm Permanent Link

TijuanaBoxing
@Reply #12881 from TijuanaBoxing [Reply]

I get the same thing, only when playing Blu-Rays. It opens Total Media Theater underscan and there is no option or anything to make it fill the whole screen, I’ve tried this on desktop monitor and on a second screen (a optoma DLP projector.
It’s very annoying and it’s preventing me from using MC7 to play my Blu-Ray collection.

Anything else, TV and recorded TV plays fine, but as soon as Total Media Theater opens it undercans it, I can see the blue MC theme around the video.
Other people are reporting this issue with WinDVD and MC7, is there anything we can do to fix this? or we need to wait for someone @ MS to address this?

Comment left June 14, 2010 at 7:11 pm Permanent Link

Delos Dunn
@Reply #14191 from Delos Dunn [Reply]

TijuanaBoxing has described the issue perfectly, it is not a typical over/under scan issue as the desktop and all windows fill the display. It is as he says, start TMT playing a Blu-Ray and it is in a blue window with the background showing behind the movie. There are no window borders. Almost like TMT is under scanning within the Media Center Screen
The other item I can report is if you move the mouse anywhere in Media Center you can see that the -minimize -maximize and close buttons as well as the start orb are all offset to match the “inside frame” If anyone has any tips I would appreciate them. Otherwise I must format and start over.

Comment left July 26, 2010 at 10:06 pm Permanent Link

Andras
Comment #11411 from Andras [Reply]

H,
I made the config above
- Win 7 fills the tv-screen fully now
- MC has the black frame

Any idea?

Comment left May 23, 2010 at 12:40 pm Permanent Link

Riv
Comment #11548 from Riv [Reply]

Andras, I get the same thing now. W7 is fixed, no black bars but WMC has the black bars when full screen….. Wait, it just fixed itself. The screen saver came on and when I moved the mouse, now the black bars are gone from WMC, weird. I don’t hold out much hope for it staying fixed.

Comment left May 25, 2010 at 9:18 pm Permanent Link

Riv
@Reply #11615 from Riv [Reply]

Well, it didn’t stay fixed, the black bars are back around WMC when in full screen mode, but W7 is still full screen without the black bars. I think it has to do with setting a resolution in WMC, even if it is the same as the desktop resolution. Is there a way to delete the resolution specified in the WMC settings and just have it use the W7 default resolution? … just as I thought, if I wait for the screen saver to come on, it fixes itself, until I turn off the monitor again and it resets itself.

Comment left May 26, 2010 at 9:39 pm Permanent Link
@Reply #11619 from Michael Healy [Reply]

Try setting the over/underscan on all hdtv resolutions such as 480, 720 and 1080 if possible and see if that helps.

Comment left May 26, 2010 at 10:34 pm Permanent Link

Kyle
@Reply #12329 from Kyle [Reply]

Change this setting where? How? In CCC or MC7? It is probably obvious, but I’m not sure…

Comment left June 5, 2010 at 6:37 pm Permanent Link
@Reply #12342 from Michael Healy

Simply go through the resolutions from the HDTV Support tab and Apply Format then adjust then Under/Overscan for each.

Comment left June 5, 2010 at 8:09 pm Permanent Link

Andras
@Reply #14188 from Andras [Reply]

I reduced the resolution of MC to 1366*768 and the black border is GONE!
Kept the resolution of Win 7 at the highest.

Comment left July 26, 2010 at 8:54 pm Permanent Link

Marc
Comment #11620 from Marc [Reply]

Wonder if anyone can help me with this. I’ve done exactly what was shown above (with three video GPUs over the years: HD3200, HD4550, HD5670, all connected to a Panny 1080i display [1366x768 native] via HDMI).

All of them give me a slightly off-center picture, about 4 pixels low, and the scaling isn’t quite perfect so either I’m just a bit too big or too small to fill the screen depending on which tick mark I’ve used in the scaling slider area.

Any fix for either of these? TV has no adjustments that are relevant. (Panasonic TX50PX50U)
Marc

Comment left May 26, 2010 at 10:38 pm Permanent Link
@Reply #11670 from Michael Healy [Reply]

As far as Media Center is concerned I’d likely just oversize and clip off the extra 4 pixels at the bottom. You may be clipping off a small portion of the sides but then you’ll get the full screen real estate. There’s unlikely to be much action in those extra few pixels around the edge during a movie anyhow. That is if it’s a very small area anyways.

Comment left May 27, 2010 at 12:11 pm Permanent Link

Dave Kron
@Reply #11908 from Dave Kron [Reply]

I had the same underscan problem with my new ATI 5450, enabling GPU scaling gave me the same problem of the image not centered.

Disabling GPU scaling and checking “Maintain Aspect Ratio” is what did it for me. I’m on a single TV screen plugged HDMI.

Comment left May 31, 2010 at 8:22 am Permanent Link

plavez
Comment #11648 from plavez [Reply]

Thank you all worked and worked well

Comment left May 27, 2010 at 8:16 am Permanent Link

roger
Comment #11754 from roger [Reply]

hi,

I’ve tried to it myself but when i click on “configure” button on the bottom of the desktops & displays screen, i’m redirect to the homepage screen. Is there any other solutions to view the DVI (HDMI)3 screen page ?

Thanks.

Comment left May 28, 2010 at 2:28 pm Permanent Link

Kyle
Comment #12328 from Kyle [Reply]

I am in the same boat as others here. W7 looks normal, no black border. As soon as I start MC7 I get a black border. I have MC7 set to Flat Panel, 1080p 59.95Hz. I don’t see any overscan/underscan options in MC, only in CCC.

Comment left June 5, 2010 at 6:26 pm Permanent Link
Comment #12760 from Fred [Reply]

Thanks!!! This fixed my 7MC Desktop and Media Center display. Video Card: ATI Radeon HD 3200 HDTV: Samsung UN55B8000

Comment left June 8, 2010 at 9:28 pm Permanent Link

pgcharlie
Comment #12793 from pgcharlie [Reply]

hi…

i m having the same problem… i own a ATI 5750 connected to Onida Xaria 22″ thru a HDMI cable… though i could overscan.. i m able to adjust only horizontally but not vertically.. could any help regarding this…

Comment left June 9, 2010 at 11:24 pm Permanent Link

samy
Comment #12851 from samy [Reply]

i have ATI RADEON X1250 but i dont have the option of full screen,,if i want 2 play games, the screen is half only,,so pls i need solution……..thanks

Comment left June 12, 2010 at 8:11 pm Permanent Link

CrazyTrain
Comment #13083 from CrazyTrain [Reply]

Thank you so much for this info!

I recently got a 5770 and a new monitor and this was driving me crazy.

Comment left June 22, 2010 at 8:52 pm Permanent Link

mc
Comment #13373 from mc [Reply]

Problem solved with latest display driver (10.6).

Comment left July 1, 2010 at 4:25 am Permanent Link

mc
Comment #13533 from mc [Reply]

And problem back again without any changes made…:-(

Comment left July 6, 2010 at 5:08 am Permanent Link

Zeke
Comment #13702 from Zeke [Reply]

Thanks so much!, I looked for this option all over a thousand times, it was driving my out of my sanity :D

Zeke

Comment left July 11, 2010 at 5:44 pm Permanent Link

devils
Comment #14137 from devils [Reply]

This is bs – the problem appeared in win7, while not in vista. After several reloads, and both the 4890 and 5870 cards, the CCC over/under scan is all but useless. Anyone that has a full sized monitor (46″+) knows that the image is still out of phase with incredibly crappy text being the 1st and most obvious symptom.

Comment left July 25, 2010 at 8:15 am Permanent Link

mc
Comment #15012 from mc [Reply]

Well, I finally seem to have found a solution that works for me too. Follow the steps in this thread and it’s solved (for me):

http://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/632b67f1-5bad-4e09-b957-cdc57ac9731d

Comment left August 10, 2010 at 2:39 pm Permanent Link

Benno
Comment #15604 from Benno [Reply]

i had this problem with my sony lcd, and as it turned out it was never a prob with the ati setup it was the tv. cant remember what those settings are but will check when i get home

Comment left August 22, 2010 at 6:26 am Permanent Link

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