Hacking Windows 7 Media Center

Resetting Netflix Login Information in Windows Media Center

by @ 9:30 am on November 1st, 2009 in movie library with 28 Comments

Netflix. Watch Instantly. By default the new Netflix application remembers a users login information for use each time you enter the movie browser. However, what if you should change your username or password via the Netflix website? Unfortunately at this point instead of allowing you to re-enter your information the Netflix app simply returns a login error and sends you back to the start menu. In order to re-enter our login information and once again be able to login to the Netflix app we need to clear the registry entries containing the login information.

To get started we need to launch the Windows Registry Editor by opening the start menu and enter “regedit” into the search box and press enter. A dialog will appear asking you to confirm, since the program needs administrator privileges to run. Once inside you’ll see a folder style listing on the left and a few entries on the right. In the left hand pane navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Media Center\Extensions\Netflix.

regedit

Delete the Netflix folder or just the entries on the right hand side to erase the saved login information and once again be able to re-enter your login information. Just relaunch Windows 7 Media Center and enter the Netflix application and you should once again receive the login prompt.

login

For those not comfortable with editing the registry we’ve got a registry file available for download right here. Just download the .reg file and double-click to run then confirm that you’d like to apply the changes to your registry. Afterward re-launch Windows 7 Media Center and you should be presented with the login screen next time you enter the Netflix application.

28 Comments


hdjunkie
Comment #4474 from hdjunkie [Reply]

Is there a way to move the netflix icon to another strip with media center studio? It doesn’t seem to show up

Comment left November 2, 2009 at 6:47 am Permanent Link
@Reply #4480 from Michael Healy [Reply]

I believe it can by moved by moving the tile labeled “Promo (Movies1)”.

Comment left November 2, 2009 at 8:43 am Permanent Link

Matt
Comment #4484 from Matt [Reply]

Do you know if theres a way to increase the number of titles that netflix displays in each area? It only shows 100.

Comment left November 2, 2009 at 3:14 pm Permanent Link

Todd
Comment #5071 from Todd [Reply]

I have been trying different codecs/filters divx etc. and now I don’t see the netflix option anymore. It use to be next to movies, now under that menu item is only movies and dvd. How can I get the netflix option back?

Comment left November 23, 2009 at 10:53 pm Permanent Link
@Reply #5082 from Michael Healy [Reply]

That’s strange, I would try deleting the packages inside C:\ProgramData\Microsoft\eHome\Packages then updating the guide which should also re-download those packages.

Comment left November 24, 2009 at 10:24 am Permanent Link

Tana Grapp
Comment #6825 from Tana Grapp [Reply]

I joined Netflix about a year ago and couldn’t get a movie to play because the cd was all scratched up.
I forgot my password and don’t know how to access your site to pick another movie.
We’ve been paying the monthly fee for a yr. and I haven’t sent back my last movie.
All i want to do is pick another movie (tell me how) and I’ll also send back the movie I have.
I’m 62 and not very computer literate.
PLEASE Help. Thank you so much, Tana Grapp

Comment left January 21, 2010 at 1:16 pm Permanent Link
Comment #7280 from hindsightencore [Reply]

Thanks so much for this. Resolved my issue!

Comment left January 31, 2010 at 6:28 am Permanent Link

anon
Comment #7434 from anon [Reply]

yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy thank you

Comment left February 5, 2010 at 12:35 am Permanent Link

chris
Comment #7562 from chris [Reply]

Thanks for the help worked great! Took less than 4 mins.

Comment left February 9, 2010 at 11:29 pm Permanent Link
Comment #7658 from Judy LaCroce [Reply]

How can I get movies to play instantly? I have installed silverlight as instructed–then I can’t get the movie to play on my computer, and it wants me to install silverlight again. I have installed and uninstalled it and installed it again with the same results. Help

Comment left February 13, 2010 at 7:11 pm Permanent Link

Randall Garmon
Comment #11249 from Randall Garmon [Reply]

Every time I try to pick movies thur the quene I will go thru the movies and pick the ones I like and push save and I get to the bottom and it says one dvd saved.I want to build a profile put I can’t,I don’t know if I am doing something wrong but I would like to fix this problem. Thank you Randall Garmon

Comment left May 20, 2010 at 3:10 am Permanent Link
Comment #12965 from asd [Reply]

I have installed silverlight as instructed–then I can’t get the movie to play on my computer, and it wants me to install silverlight again. I have installed and uninstalled it and installed it

Comment left June 17, 2010 at 9:35 pm Permanent Link

milgauss
Comment #12970 from milgauss [Reply]

quene I will go thru the movies and pick the ones I like and push save and I get to the bottom and it says one dvd saved.I want to build a profile put I can’t,I don’t know if I am doing

Comment left June 17, 2010 at 9:41 pm Permanent Link

fish
Comment #12976 from fish [Reply]

movies and pick the louis vuitton I like and push save and I get to the bottom and it says one dvd saved.I want to build a profile put I can’t,I don’t know if I am

Comment left June 17, 2010 at 9:46 pm Permanent Link

Jason K.
Comment #14900 from Jason K. [Reply]

Problem solved. Thanks for the help!

Comment left August 8, 2010 at 7:12 pm Permanent Link
Comment #21063 from Hank [Reply]

For those of you that keep getting stuck and the above trick does not work,
search for silverlight on your pc and if your running ver 4.X you need to down grade to 3.x
then your movies will work again, this also works, when you are having issues with it saying it cant connect right now.
Good luck

Comment left October 15, 2010 at 9:45 pm Permanent Link

Anonymous
Comment #28209 from Anonymous [Reply]

anytime I pick movies for my que to play on tv [I have the correct blue ray] evn thow I check streming the movies always o to the mail in q.

Comment left January 3, 2011 at 5:46 pm Permanent Link

berry
Comment #34929 from berry [Reply]

i am trying to get my netflix back online. my internet services were turned off for a day and now i cant get netfix online

Comment left March 6, 2011 at 7:34 pm Permanent Link
Comment #38427 from glen anderson [Reply]

I am a member but have changed E-mail address recently. How do I order now? Former e-mail was glen.anderson@stocksupply.com. Address is 900 country hills drive, Ogden utah,84403.

Comment left April 14, 2011 at 5:48 pm Permanent Link

Andrew
Comment #48245 from Andrew [Reply]

Hell Yes! Thank you for the excellent post! My wife’s been on my case to get this issue resolved for a month, and I was beginning to fear that the inconvenience was going to result in her placing an earwig in my ear to eat my brain while I slept. You Rock Mr. Healy!

Comment left October 3, 2011 at 5:08 pm Permanent Link

Benjamin
Comment #49303 from Benjamin [Reply]

Anyone else getting an authorization error when playing netflix through media center?

Comment left October 20, 2011 at 8:35 pm Permanent Link
Comment #61575 from grateful [Reply]

Thanks for the tip! Worked like a charm.

Comment left February 4, 2012 at 8:52 pm Permanent Link
Comment #61666 from jackie [Reply]

u are awesome..i am not too good with deleting things on my laptop..but the instructions where so clear ( even i could follow them) works great..thanks :)

Comment left February 5, 2012 at 3:28 pm Permanent Link
Comment #73926 from Mal Shet [Reply]

THANK YOU SO MUCH! Neither Microsoft nor Netflix has ANYTHING to say about this! Solved my problem immediately. Well written & to the point

Comment left June 17, 2012 at 5:41 pm Permanent Link

Anonymous
Comment #75201 from Anonymous [Reply]

Thanks!!! It worked!!! :D

Comment left July 6, 2012 at 8:10 pm Permanent Link

Anonymous
Comment #76495 from Anonymous [Reply]

can i delete watched history?

Comment left July 22, 2012 at 5:42 am Permanent Link

MrTpittycomputers
Comment #84895 from MrTpittycomputers [Reply]

I seem to not have the extension file is there some secondary place for the netflix file?

Comment left October 9, 2012 at 7:04 am Permanent Link

Anonymous
Comment #104998 from Anonymous [Reply]

This is great. It worked!!!

Comment left February 16, 2013 at 4:22 pm Permanent Link

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