Comments on: Clearing Guide Data and Tuner Setup from Windows 7 Media Center

By: thesaint

thesaint — Fri, 09 Jul 2010 14:51:11 +0000

I tried to follow the instructions but could not. Within the Task Manager only 2 files referred to WMC. (The Receiver Service, which I stopped and the Scheduler Service which was already stopped. In case there was no further items to stop I tried to go to C:\ProgramData\Microsoft\ehome (using Windows Explorer). There is no reference to “ProgramData”. I did check out the Program Files Microsoft but none has ehome!

By: BK

BK — Sat, 12 Jun 2010 02:59:34 +0000

This worked great, just follow the instructions, and resets the settings of MWC back to ‘default’, same as doing a “fresh Install”, restart WMC and go through setup processes and everything should work (did for me). Was considering a re-install ’til I found this. GREAT info.

By: Creagan

Creagan — Fri, 11 Jun 2010 22:58:14 +0000

@ Kevin Lillard – Add Windows Features – Untick Win Media Cmtr and restart – then add it back?

By: Anonymous

Anonymous — Wed, 12 May 2010 03:14:43 +0000

You rock, saved all problems with channels and program guide.

By: Michael Healy

Michael Healy — Wed, 05 May 2010 12:01:38 +0000

It sounds as though you mean Windows Media Center not WMP. It also sounds as though you’ve likely had a corrupt installation or a hardware problem to cause a serious error during the downloading of setup data since this is just a matter of retrieving data from a Microsoft data center and creating an SQL database to store it. You’ve likely got a corrupt Windows 7 or SQL database installation.

Having run Windows 7 Media Center as my main family room entertainment system since the early beta late last year without incident, I won’t be advising anyone against using it either.

By: Kevin Lillard

Kevin Lillard — Wed, 05 May 2010 05:18:56 +0000

Sorry, but this so-called “solution” — and all other alleged solutions for Windows Media Player — just does not work. It’s a total failure. For a couple of days, I’ve been trying to set up WMP with a TV tuner. Everything fails. It fails at “downloading TV setup data.” Then it fails with the “encountered a serious error”{ message for which there is no explanation, here or anywhere else. You’d be better warning people to avoid WMP rather than giving them the impression that problems with the program can be “solved.”

By: Chris Putnam

Chris Putnam — Sun, 04 Apr 2010 00:13:46 +0000

Worked!!! Thanks so much. After a motherboard replacement two tuners were configured (only one card) and wouldn’t work until I followed your instructions.

By: pat

pat — Thu, 18 Mar 2010 21:49:03 +0000

Thanks very much for this, took awhile to find this site, but it fixed my issue when every other thing to try i found failed. Again, thanks!

By: SAM

SAM — Tue, 09 Feb 2010 01:18:12 +0000

Make sure you have the right date. Media Center won’t download in windows 7 if you dont’ have the right date. I had a date 2 months ahead of the actual date and I tried and tried to update. Wasted 10 hours on trying to figure it out… check the date….

By: doug

doug — Sun, 07 Feb 2010 19:22:27 +0000

After trying everything under the sun here’s what worked for me:

Check your computers clock and make sure it is up to date, if not (which is likely) synch it to the internet time server. Apparently the problem is due to some security issue which is either related to the clock being out of synch or uses the same mechanism. In any case, if you can synch your clock to the internet time server you’ll likely notice that your channel guide will start downloading again.

–Doug